Consumers Energy is providing $7.25 million to help customers pay heating bills. The funding is going to eight Michigan nonprofit organizations that will help people directly. If you know of any residents struggling to pay their Consumers Energy heating bills, please share this information. Customers should call 2-1-1 if they are facing hardship or are trying to access the new funding. The 2-1-1 service is a free resource that connects Michiganders with nonprofits to find help with basic needs, from energy bills to food and shelter. Consumers Energy customers also should call 800-477-5050 if they are facing challenges with their bill.